Dear customer,
we inform you that the general conditions of sale, below, indicate, in compliance with the regulations in force to protect the consumer, the conditions and methods by which to proceed to purchase online on the site www.oghidden.com di Rotta Srl P.IVA 02278170234 with registered office and operations located in Via dell'Industria, 34 37066 Sommacampagna Verona ITALY from now called Seller, of the products of your interest in a safe, easy and convenient way. Therefore, we invite you to read and accept them in order to proceed with your purchase.

I. SUBJECT

These general conditions of sale govern the sale of products marketed by the Seller to consumer users and users acting for purposes inherent to the business activity.
These general conditions are effective as of the date of acceptance of the same by the customer on the site, which is valid for all purposes as acceptance pursuant to art. 1341 of the Civil Code.
The company reserves the right to modify at any time these general conditions of sale by reporting them on the site.
Any contractual or extra-contractual liability on the part of the company for direct or indirect damage to persons and/or property caused by the non-acceptance, even partial, of an order is excluded.

II. MODE OF PURCHASE

Products are purchased by accessing the site and registering for them. For each of the products, a description containing the main features of the products is available on the site. All supporting information for purchase is intended merely as general information material.

It is understood that the image accompanying the description of the product may not be perfectly representative of its characteristics, but differ in color, size, accessory products present in the figure.
The correct receipt of the order is confirmed by the Seller by an automatic response by e-mail, sent to the e-mail address provided by the customer at the time of registration. This confirmation message will contain an "order number", to be used in case of any communication with the company. The message will contain all the data entered by the customer, who undertakes to verify their correctness and promptly communicate any corrections.

In the case of non-acceptance of the order, the seller shall ensure timely notification to the customer.

III. METHOD OF PAYMENT

All prices on the site are to be understood as prices to the public and, therefore, inclusive of VAT.
Prices may vary without prior notice and the only correct price is to be understood as the one indicated at the time of confirmation of the order.
On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to prior notice and acceptance by the customer, failing which the order shall be deemed cancelled.

In cases of purchase of goods with payment method "credit card", at the same time as the conclusion of the online transaction, the bank of reference will authorize only the commitment of the amount related to the purchase made.

The dispatch of the goods takes place only after the acceptance of the order and the receipt of the credit.
In case of cancellation of the order, either by the customer or in case of non-acceptance of the same by the seller, the cancellation of the same will be carried out and the release of the committed amount (the time of release depends exclusively on the banking system). Carried out the cancellation of the transaction, the seller can not be held liable for any damages, resulting from the release of the committed amount by the banking system.

The seller reserves the right to ask the customer for additional documents proving the ownership of the credit card. In the absence of sending the documentation, the seller reserves the right not to accept the order.
Transaction security is guaranteed by a data encryption system (SSL) and direct, protected and certified connections.

If you choose to pay for the goods on delivery, the customer is obligated to pick up the goods ordered; the customer has time to cancel the order until it is shipped.

If the goods are not delivered (due to non-payment, rejection of the package, wrong address), the shipment remains the responsibility of the customer, who will be required to fully compensate the amount of shipping (outward, storage and return) for a total amount of 30.00€. 

Failure to pay this amount will result in the compulsory recovery of the amount due as per law, with additional costs to be borne by the customer, and if it is found that the customer is in bad faith in wanting to harm the company the insolvent customer will be reported to the authorities for "fraudulent insolvency" Article 641 of the Criminal Code.

IV. MODE OF DELIVERY

For each order placed, the seller shall issue a bill of sale for the material shipped. For the issuance of the invoice, the information provided by the customer at the time of the order shall be authentic. The customer may request a copy of the invoice or tax receipt within three months of its issuance.

Delivery costs are borne by the customer and are indicated when placing the order.
No responsibility can be attributed to the seller in case of delay in processing the order or delivery of what was ordered. Upon delivery, the customer is required to check:
- that the packaging is intact, neither damaged, nor wet, or otherwise altered;
- that the number of packages corresponds to what is indicated in the transport document.

Any damage to the product or packaging or the mismatch of indications, must be immediately contested to the courier by affixing WRITTEN RESERVE OF CONTROL, on the courier's proof of delivery. Once signed the courier's document, the customer can not object to any dispute about the external characteristics of what was delivered.
In the event of failure to collect within 5 working days of the material in storage at the warehouses of the courier due to repeated inability to deliver to the address specified by the customer when ordering, the order will be canceled.
SHIPPING TIMES:

shipping time on average is 2-3 business days variable depending on the volume of orders to be handled and periods (Christmas, black friday, etc.).     

delivery is made by express courier NEXIVE, GLS, BRT.

In case of lack of availability of goods, waiting times may vary significantly and in some cases exceed 30 working days. 

RECESS

the return must be made no later than 14 days after receipt of the package, the goods must not have been used. (in case you do not meet these requirements the return will not be accepted and the goods will be sent back to you at your expense)

WARNING!

To counter the increasingly common phenomenon of buying garments for the purpose of posting social content and then sending them back and asking for a refund, we do not accept returns but only replacements.  

Redemptions will be issued only in the form of refunds.

Shipping costs are always borne by the buyer, only the amount of the clothing items will always be reimbursed. In case of promotions with free shipping, 5€ will be deducted from the total amount against the shipping cost incurred. 

Returns with cash-on-delivery amount charged to us will be rejected, refund will be made after verification of the goods. 

Returned goods must be shipped to:

Rotta s.r.l.
Via dell'Industria, 34
37066 Sommacampagna
Verona ITALY

by purchasing on our site you declare that you have read and accept the above conditions without reservation.

APPLICABLE LAW

The contract of sale between the customer and the seller is concluded in Italy and governed by Italian Law. For anything not otherwise established, the relevant Italian Law shall apply.
For the resolution of civil and criminal disputes arising from the conclusion of this distance sales contract, if the customer is a consumer, i.e. a natural person who buys the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order a VAT number reference, the territorial jurisdiction is that of the Court of reference of his municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller's registered office

INFORMATION ON THE PROCESSING OF PERSONAL DATA

SUBJECT: Disclosure and request for consent pursuant to and in accordance with Articles 13, 23 and 26 of Legislative Decree No. 196, 30.6.2003, on the protection of personal data processing.

The seller informs you pursuant to and in accordance with Article 13 of Legislative Decree 196/2003 that:

the aforementioned Legislative Decree provides for a series of obligations on those who carry out "processing" (i.e., collection, recording, processing, storage, communication, dissemination, etc.) of personal data referring to other subjects, prescribing the duty to inform those concerned about their rights under the law and the characteristics of data processing;

The processing of your personal data that will be requested from you and communicated to us by you will be carried out on the Seller's premises in accordance with the principles of necessity and relevance with the use of procedures, including computerized ones, for legal and tax obligations for the performance of contractual obligations;

The data controller is the seller. The person responsible for data processing is domiciled for the purposes of the law at the headquarters of the same company. On the occasion of such processing, the data controller and its appointees may become aware of the data, which will be processed in compliance with the obligations arising from privacy regulations and in accordance with principles of fairness;

the processing will take place with manual and automated systems suitable for storing, managing and transmitting the data itself, with logic strictly related to the purposes of the processing, based on the data in our possession and with a commitment on your part to promptly notify us of any corrections, additions and/or updates;

Excluding communications and disclosures made in fulfillment of legal and contractual obligations, the data provided to the writer will be used only for legal compliance;

the nature of the conferment is intended to be strictly necessary in relation to the purpose of the above-mentioned treatments. The provision by you of the aforementioned data is indispensable for the exact performance of the activities listed above;

any refusal will result in the inability to properly fulfill contractual and legal obligations, jeopardizing the continuation of the relationship established between the parties;

at any time you may exercise your rights vis-à-vis the data controller, pursuant to art. 7 of Legislative Decree. 196/03, in particular to:
- to know the existence or not of personal data concerning you and their communication in intelligible form;
- to be informed about the data controller, the purposes and methods of processing and the possible controller, the subjects or categories of subjects to whom the personal data may be communicated;
- obtain the updating, rectification or integration of data;
- obtain the cancellation, transformation into anonymous form or blocking of the same;
- oppose for legitimate reasons the processing of data, subject to the limits established by law;
- oppose the sending of advertising material or for the conduct of market research or commercial communication.

The full text of Article 7 of Legislative Decree 196/2003 on the rights of the data subject is available on the Guarantor's website www.garanteprivacy.it.